Introduction
Topclassdoers gives high regard to your safety and privacy. Our multilayer privacy measures ensure 100% confidentiality at all costs. Below you can better understand our policies by which we collect, store, process and use your information to be assured of your complete security. These privacy policies may occasionally get updated on account of changes in privacy and technology laws.
Note: We will not be liable for any data you personally share with any third parties.
Collection of Information
Topclassdoers only collects certain personal information that are crucial for providing our services to you. Such information includes:
- Phone Number
- Email Address
- Login Details
Without the above information, we won’t be able to offer any of our services paid or free. You may still browse our website to discover what fits best for you.
We also collect, store, process, and use information from cookies to provide you with a personalised experience when you revisit our website for further assistance.
Information you provide to us
You consensually provide us with the below personal data/information when you contact us directly using multiple communication channels or fill out the form to place an order on our website:
- Email address
- Phone number
- Level of education
- Class details
Information we collect automatically
When you use our website, we collect your user log via cookies and other tracking devices. The following gives a detailed account of information collected automatically when you use our website:
- IP Address of your device
- Browser version you are using
- Duration and frequency of your visits
- Pages you accessed during your visit
Information we obtain from other sources
When you contact us via third-party sources like Facebook, Instagram, or LinkedIn, we get access to the information about you from these third-party apps or services such as social media handles and any information you have given to those platforms with your consent to share this information with anyone. This information is important to share to get access to our paid and free services.
Sensitive information
Collecting any sensitive information is strictly forbidden. None of our staff members can ask for any sensitive information. In case of such a situation kindly file a complaint on our email. We strongly discourage our customers from sharing such information with us. Anything other than what is necessary to get our assistance is not required and must not be shared in any case scenario. We will not be responsible if you choose to share such information on any third-party apps or websites.
Privacy protection for underage students
Any individual under the legal age will not be entertained with any services from Topclassdoers. Students below 18 require parental supervision to get assistance from our experts. We will not intentionally collect, store and use information about such individuals prior to proper procedure with parental guidance.
Use of information
Any information used is to provide you with a better and improved experience on our website. Such information enables us to personalise your experience based on your previous visits. Moreover, this information also allows us to give better protection and security next time you visit us.
We do not share any information with third parties for any marketing purposes. All the communication is done on secure platforms with E2EE encryption protocols.
Using your data for Platform operation
We use your information to improve, operate and protect Topclassdoers:
- Improving website performance
- Processing transactions
- Develop new and customised services
- For monitoring and analysis of your activity
- To detect, prevent and investigate fraud
- Preventing fraudulent and illegal activities that violate our policies
- Protecting the rights and safety of all website users
- Conducting statistical analysis
- Perform other administrative tasks
Using your data for communicating with you
Your information is required for a smooth uninterrupted communication for several purposes. Some of them are listed below:
- Responding to your queries and confusion
- Providing technical support and unmatched customer services
- Providing news and updates on discounts and services
- Conducting surveys makes our website and services even better
- To send you technical updates and alerts.
Advertising and other uses
Occasionally your information may get used for advertising purposes. These are put for your own benefit and can be restricted on your request. Such information is used to provide benefits below:
- Personalised services and benefits that fit your requirements and expectations.
- To give updates on services and discounts that may be relevant to you.
Legal basis for processing your information
We comply with the laws set in place to ensure privacy and minimise cyber crimes. The legal basis for data collection and usage depends on the context in which we obtain your data.
- To get access to our services or any free products you are legally required to provide us with your information.
- Legal obligations for fraud prevention, network improvement, or data security require us to collect and process information about you when we need to comply with it.
- To respond to your queries and provide you with our services we must collect your contact information.
- We are legally obliged to collect information about you to protect your interests and interests and privacy of other website users.
Sharing of information
In case of any legal protocols, we share information about you with authorities to comply with legal obligations and to protect our legal rights and property. We transfer your information to other countries for the same objectives.
Information sharing with service providers
Third-party services may be involved to operate and improve the functionality of our website. These services help us process our payments, send emails, send text messages, host our data, manage our ads, and provide technical support. Such services get direct authorisation to use your information for their intended purposes uninterrupted. But worry not, we ensure their usage is strictly monitored and does not go beyond our authorisation.
Transfer of information to other countries
Your data may get sent to other countries to get you better help. In such a scenario the data protection laws and regulations will be applicable to your information. These laws might be different from the ones in the country you reside in. To give your privacy the utmost protection, we implement several layers of data protection measures that apply to such transfers ensuring compliance with the requirements of this Privacy Policy.
Information sharing for security reasons
No unauthorised person can access your information for any purpose. All your data and information is stored safely and securely, ensuring 100% confidentiality of your privacy. Our data protection policies are set in order to keep our students from any cyber danger. We train each of our employees and have confidentiality agreements in place to avoid any leak of information. Only those who are directly involved with your project can access your limited information which is required for successful completion of your project. To keep you safe from potential foreign malware, we periodically check our hardware and software for vulnerabilities.
Your privacy is in your hands and you have the data rights to give you choices about what to do with your information. Refer to the list below to find out:
- You have the right to review or make changes in your information. You can even request us to delete the information we have on record about you just by contacting us at info@topclassdoers.com.
- You can contact us to make your information available only for restricted processing. This will restrict your data processing for other purposes like email marketing and sending personalised vouchers and study material.
- You can also download the data you have provided us. All you need to do is contact our support team and request your data or you can send a request to our email as well and we will send you a data file.
- You can unsubscribe from our emails quite easily to stop getting marketing communications. Just click the unsubscribe button below the email or contact us for further assistance.
You may also choose to opt-out or limit our usage of cookies and other tracking software by disabling cookies from your browser settings.
